<%NUMBERING1%>.<%NUMBERING2%>.<%NUMBERING3%> PRTG Manual: System Administration—User Groups

To open system administration, select Setup | System Administration from the main menu. Click on the tabs to change the different settings.

You can define the following aspects of your PRTG system setup:

• System Administration—User Interface
• System Administration—Monitoring
• System Administration—Notification Delivery
• System Administration—Core & Probes
• System Administration—Cluster
• System Administration—User Accounts
• System Administration—User Groups
• System Administration—Administrative Tools
   

The PRTG administrator users can change existing user groups or add new ones, and define the users that are member of a certain group.

If you use PRTG on premises and open the system administration page from another administration page, PRTG will ask you to enter your credentials again for security reasons if 15 minutes (900 seconds) have passed since your last credential-based login. A dialog box will appear. Enter your Login Name and Password for PRTG in the corresponding fields and confirm to continue.

All the security settings as well as further rights management are conducted via the user groups. This means that group membership controls what a user may do and which objects the user will see when logged in. The actual rights for each object can be defined in an object's settings. There, you can define different rights for each user group.

The User Groups table shows you all existing user groups with various information at a glance. You can see all Members of a group as well as all user accounts that have this group as Primary Group or as Active Directory Group.

• To change a user group's settings, select it from the list by clicking on the group name.

• To add a new user to PRTG on premises, click the New User button. The options are the same as for existing users (with slight differences).
• To add a new user to PRTG on demand, click the Invite User button. The options are almost the same as for existing users, but the initial login password will be generated automatically. The new user can change it later. Click Send Invite to save your settings and to send the invitation per email to the defined Primary Email Address.  

• To batch-add several users at once in a simple way, please click the Multiple New Users button. In the dialog box that appears, select an existing user group from the dropdown menu and enter or paste a list of email addresses. They can be separated by a space, comma, semicolon, or a new line. Click the Add button to confirm. For each address, PRTG will create a new local user account within the selected user group, carrying the email address as value for Login Name, Username, and Email Address. A new password will be generated automatically and sent to the email address.

• To add a new user group, click the New User Group button. The options are the same as for existing groups (with slight differences).

• For each user group you create, PRTG automatically adds a new device group with the name [group_name] home to the device tree.
• For each user group you create, PRTG automatically adds a new email notification to notifications with read access rights for this user group. It has the name Email to all members of group [group_name].
• By default, there are no access rights on existing objects for a newly created PRTG user group. Initially, users in this group will not see any objects in the PRTG device tree except the automatically created home group (with write access rights). Please edit the object settings in your device tree and set access rights for your newly created user group in the Inherit Access Rights section.
  The easiest way is to set these rights in the Root Group Settings.

The multi-edit option is not available for the standard user groups PRTG Administrators and PRTG Users Group.

Predefined objects cannot be deleted!

If you want to delete an Active Directory group, you have to delete all users that are in this group in PRTG first. This is because users that you add with Active Directory Integration always have this group as their primary group.

User Groups Settings

This documentation refers to the PRTG System Administrator user accessing the Ajax interface on a master node. If you use other user accounts, interfaces, or nodes, you might not see all of the options in the way described here. If you use a cluster installation, note that failover nodes are read-only by default.

Comments

On the Comments tab you can enter free text for each object. You can use this function for documentation purposes or to leave information for other users.

Click Save to save your settings. If you change tabs or use the main menu, all changes to the settings will be lost!

History

In the History tab all changes in the settings of an object are logged with a timestamp, the name of the PRTG user who made the change, and a message. The history log retains the last 100 entries.

Click the Continue button to save your settings. If you change tabs or use the main menu, all changes to the settings will be lost!