<%NUMBERING1%>.<%NUMBERING2%>.<%NUMBERING3%> PRTG Manual: Manage a PRTG on Demand Subscription

PRTG Network Monitor offers Monitoring as a Service with PRTG on demand. PRTG on demand runs in the cloud and does not require a PRTG core server installation inside your network, making monitoring even easier. We offer subscription plans that you can tailor to your needs and manage via the PRTG on demand web portal on my-prtg.com.

All you need to do is open a supported web browser (Google Chrome 57 or later (recommended), Mozilla Firefox 52 or later, Apple Safari 10), go to https://my-prtg.com, and log in to manage your subscription.

For details about setting up a PRTG on demand instance, see manual section Create a PRTG on Demand Instance.

Provide the credentials you entered when signing up and click Login or use single sign-on and continue with your Google+, Facebook, Windows, or Amazon account via the respective button.

Dashboard

The Dashboard tab gives you an overview of your PRTG on demand subscription. Here you can manage or cancel your subscription, or add a new subscription. If you have purchased a subscription, you will also see when your next payment is due. You can also click the link under Domain to open the PRTG web interface.

Click Manage Subscription to view your subscription details. The following information is displayed where you can edit your plan, payment, or billing address. Click Change Plan to save your changes.

Click New Subscription to add a new subscription to your account.

Enter a domain name, for example myseconddomain.my-prtg.com, choose a plan, and then enter your credit card information and billing address. Click Subscribe Now to add the subscription.

Click Cancel Subscription to cancel your PRTG on demand subscription. Enter CANCEL in the field and click Cancel Subscription again to finalize the cancellation.

History

This tab gives you an overview of the history of your subscriptions.

Account Settings—Profile

Here you can view your profile, view or update your payment information, and view your invoices.

Account Settings—Payment

When purchasing a subscription, you will need your payment information. Enter your credit card information and billing address here to save it for later use.

Account Settings—Invoices

Here you can view and download all of your invoices.

Logout

Click Logout in the upper-right corner to log out of your account.

 

Using PRTG on Demand—Topics

• Create a PRTG on Demand Instance
• Manage a PRTG on Demand Subscription