<%NUMBERING1%>.<%NUMBERING2%>.<%NUMBERING3%> PRTG Manual: Geo Maps

With the PRTG Geo Maps feature you can visualize geographical information about your monitored objects. You can display the location of probes, groups, and devices in a graphical map on the details page of an object, or on PRTG Maps. This feature is especially useful when you monitor networks that are spread over several different locations. Devices located in a few cities of a country or various continents can all easily be visualized.

You can enter Location information for each probe, group, and device. PRTG uses the first line of this information to query a geographical map that shows your objects. Your location specification is resolved to global geographical coordinates by the PRTG core server with the help of an external map service provider.

PRTG connects to the specified maps provider to get map tiles. The map tiles provide the (geo)graphical "background". Then PRTG marks the defined locations with the corresponding object icons and their status on the map. You can select your favorite map tiles provider in System Administration—User Interface (setting Geo Maps).

You can display geographical maps on the device tree. PRTG adjusts the zoom of a map automatically so that it can show all locations of a selected object. You can also add geographical maps to PRTG Maps. To do so, open the PRTG Map Designer (either in an existing map or create a new one) and click Geo Maps in the properties menu on the right.

The Global Status of a Network in a Geo Map

Using Geo Maps

To use geographical maps within the PRTG web interface or Enterprise Console, please ensure the following:

In the system administration in the PRTG web interface, select the maps provider and type you want to view. There, you will also find an option to disable geo maps integration if you do not want to use it. See section System Administration—User Interface (setting Geo Maps) for detailed information.
In the settings of a monitoring object (probe, group, device), add a city name, address, or coordinates in the first line of the Location field. When you view the details of this object, PRTG will show a geographical map. PRTG uses the Location information also when you view objects in the Enterprise Console or add Geo Maps objects to PRTG Maps.
Make sure your PRTG core server has access to the internet to obtain map tiles. If a proxy is mandatory in your network, configure proxy settings accordingly. For details, please see System Administration—Core & Probes. For details about tile server domains, please see this Knowledge Base article: Which domains and ports does the GeoMaps feature use?

Labeling Locations

You can define your own labels for locations of objects. To do so, enter the desired label in the first line of the Location settings and provide the geo coordinates of the location in the second line. This object will appear with the defined label in PRTG geo maps.

For example, add the following to the location field:

Big Apple
40.712778,-74.005833

Defining Location New York City with Geo Coordinates and Label Big Apple

The location New York City appears the with the label Big Apple:

Location New York City with Label Big Apple

It is also possible to define the same label for different locations. For example, imagine your company's headquarter is spread over several different locations. For each object representing a dedicated headquarter in the PRTG device tree, enter its coordinates in the second line of the respective Location settings and the label "Headquarter" in the first line. All corresponding objects will be displayed as "Headquarter".

This way, you can easily find your desired objects on the map.

Map Icon Colors

On the geographical maps the different location icons show the overall status at this location by using a color code. Following, you can see all possible location states in order of their hierarchy:

Flag	Flag Color	Location Status	Meaning
	Red	Down	At least one sensor at this location shows a red Down status. Hover the circle with the letter symbol in the legend to view the total number of alarms at this location.
	Bright-Red	Down (Acknowledged)	At least one sensor at this location is Down and a PRTG user acknowledged this status with the Acknowledge Alarm function. The Down states of all sensors at this location must be acknowledged—if at least one sensor is unacknowledged down, this location will be displayed as Down.
	Yellow	Warning	At least one sensor at this location shows a yellow Warning status. There is no sensor in a Down or Down (Acknowledged) status at this location.
	Orange	Unusual	At least one sensor at this location shows an orange Unusual status. There is no sensor in a Down, Down (Acknowledged), or Warning status at this location.
	Green	Up	All sensors at this location are in a green Up status. There is no sensor in a Down, Down (Acknowledged), Warning, Paused, or Unusual status at this location.
	Blue	Paused	All sensors at this location show a blue Paused status. There is no sensor in a Down, Down (Acknowledged), Warning, Unusual, or Up status at this location.
	Black (Grey)	Unknown	All sensors at this location have an Unknown status. There is no sensor in a Down, Down (Acknowledged), Warning, Unusual, Paused, or Up status at this location.

For detailed information about sensor states, please see the section Sensor States.

Geo Tracking of Your Mobile Device

It is possible to show the location of an Android device and track its movements on PRTG Geo Maps. PRTG can draw the route a device has taken directly into geo maps. For this feature, you need the PRTG Mobile Probe for Android.

For details, see this Knowledge Base article: How can I track geo data of my Mobile Probe device?