<%NUMBERING1%>.<%NUMBERING2%>.<%NUMBERING3%> PRTG Manual: Alarms

The alarms list shows all sensors that are currently in a Down, Down (Partial), Down (Acknowledged), Warning, or Unusual status. Sensors in other states (for example, Up, Paused, or Unknown) do not appear here. This is useful for keeping track of all irregularities in your network.

In the table list, you can re-sort the items by clicking the column's header items.

There are two ways to display the alarms list: either click the Alarms tab on the detail page of a probe, group, or device (not available for sensors), or click Alarms in the main menu bar.

By default, table lists with alarms are ordered by priority.

Alarms (Object Tab)

Probe, group, device, and sensor pages have tabs that you can use to navigate between the different options. For example, you can view your network's status, view monitoring results, or change settings.

 

On an object's detail view, click the Alarms tab to show a table list of all sensors on this object that currently show a Down, Down (Partial), Warning, or Unusual status. You will see a subset of sensors in an alarm status for the current object only. This is a subset of the entries available via the Alarms | All option in the main menu bar. The tab is not available on a sensor's detail page.

Alarms (Main Menu)

Click Alarms in the main menu bar to show a table list of all sensors in your configuration that currently show a Down, Down (Partial), Down (Acknowledged), Warning, or Unusual status. You can also show these sensors as gauges. Click Alarms in the main menu bar and select another option to only show a subset of sensors in certain states. Choose between:

Acknowledge Alarm

An acknowledged alarm shows up in the alarms list as "acknowledged" (see Sensor States) and will not trigger any more notifications.

If the alarm condition clears, the sensor usually returns to an Up status immediately with the next sensor scan.

To acknowledge an alarm, right-click a sensor entry and choose Acknowledge Alarm... from the context menu, enter a message and click the OK button. The message will appear in the last message value of the sensor. You can choose between: Acknowledge Indefinitely..., acknowledge For 5 Minutes..., For 15 Minutes..., For 1 Hour..., For 3 Hours..., For 1 Day..., or Until....

If you choose Until... a dialog box appears:

Only users with write access rights may acknowledge alarms. You can give read-only users the right to acknowledge alarms, too. See section User Accounts Settings, section Account Control.

More

Knowledge Base: Which audible notifications are available in PRTG? Can I change the default sound?

• https://kb.paessler.com/en/topic/26303

 

Ajax Web Interface—Basic Procedures—Topics

• Login
• SSL Certificate Warning
• Welcome Page
• Customer Service
• General Layout
• Sensor States
• Review Monitoring Data
• Compare Sensors
• Historic Data Reports
• Similar Sensors
• Recommended Sensors
• Object Settings
• Alarms
• System Information
• Logs
• Tickets
• Working with Table Lists
• Object Selector
• Priority and Favorites
• Pause
• Context Menus
• Hover Popup
• Main Menu Structure

Other Ajax Web Interface Sections

• Ajax Web Interface—Device and Sensor Setup
• Ajax Web Interface—Advanced Procedures

Related Topics

• Enterprise Console

• PRTG Apps for Mobile Network Monitoring