<%NUMBERING1%>.<%NUMBERING2%>.<%NUMBERING3%> PRTG Manual: Create a PRTG on Demand Instance

To create a PRTG on demand instance, open your web browser and go to https://my-prtg.com. This is the PRTG on demand web portal.

The following browsers are supported on my-prtg.com:

• Google Chrome 57 or later (recommended)
• Mozilla Firefox 52 or later
• Apple Safari 10

Enter a domain name of your choice, such as myfirstdomain. The domain name can be anywhere from 4 and 60 characters long and is where you can reach your PRTG on demand instance with your browser later. So if you enter myfirstdomain as the domain name here, your PRTG on demand instance will be reachable under myfirstdomain.my-prtg.com. Click Start Free Trial Now to continue.

You can sign up with your Google+, Facebook, Windows, or Amazon account via single sign-on (Auth0). This account will then always be automatically used for login and will be connected to your PRTG on demand account. Just click the respective button and follow the instructions there.

Alternatively, you can sign up via email by entering a valid Email address, a Password, and confirming it with Confirm Password. The password must meet the following requirements:

• at least 8 characters long
• at least one uppercase letter
• at least one lowercase letter
• at least one numeral

Click Sign Up to register for your PRTG on demand instance. PRTG then notifies you that a verification email has been sent to your inbox.

Go to your inbox and open the email.

Click Verify Email Address to verify your email address and go to the login screen.

Enter your credentials and click Login to log in to PRTG on demand.

While we prepare your subscription, a welcome video plays that introduces the basics of network monitoring with PRTG on demand.

When your subscription is ready, click the URL with your domain to open the Ajax web interface.

Congratulations, your PRTG on demand instance is up and running! To open the device tree, click View Results or Devices in the main menu bar. You can instantly monitor all servers, services, and devices that are publicly available via the internet.

A Paessler employee will guide you through the Smart Setup. In particular, you will install a remote probe, which is required for monitoring your LAN. We strongly recommend that you follow the instructions for best monitoring experience!

 

Using PRTG on Demand—Topics

• Create a PRTG on Demand Instance
• Manage a PRTG on Demand Subscription